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Customer Service
If you have any questions or need assistance with the website, contact us at 866-244-7611 or customerservice@doc-nt.com. We are available Monday - Friday from 8 AM to 5 PM CST.
How to Order
You can order online quickly and easily with just a few clicks. When find the product you want to purchase, simply type in the number of bottles you would like to order in the Qty box, then click "Buy." You can add as many products as you like. When you click "Buy," the items are immediately added to your shopping cart. You can find the Shopping Cart in both the upper right and lower left corners of your browser.
From the shopping cart, you can change the quantities or delete items that you have added to the cart.
Checking Out
When you are finished shopping, double check the items in your cart to make sure you have what you need, then click "Check Out." Completely fill out the billing and shipping information, as well as credit card payment information, then click "Place Order." You will then receive an order confirmation page that you can print for your records.
Secure Ordering
We provide you with a safe and convenient online shopping experience. We safeguard the integrity of our customer's personal and credit card information. All transactions are secure on our site and none of your personal information will be used or distributed outside of Doctor's Natural Therapy. We use a Thawte 128-bit Secure Socket Layer (SSL) 3.0 encryption.
Other Ordering Methods
If you prefer not to order online, you can also order by the following methods:
Phone: Call toll-free 866-244-7611 and we will be happy to help you.
Fax: Fill out your order online, but instead of clicking the "Place Order" button, print the page and fax the order to 800-382-2416. Remember to include your name, address (billing and shipping), phone number, credit card number, expiration date, and security code.
Mail: Fill out your order online, but instead of clicking the "Place Order" button, print the page and mail it to us at: Doctor's Natural Therapy, 300 S. Owasso Blvd., St. Paul, MN 55117. Be sure to include your name, address (billing and shipping), phone number and payment. You can pay by check, money order, or credit card (be sure to include your card number, expiration date and security code).
Shipping Information
If your order is placed by 2PM CST, Monday - Friday, it will ship the same day. If your order is placed after 2 PM CST, it will ship the next business day. We ship all orders FedEx Ground, unless otherwise noted. If you have a PO Box and not a physical address, your order will be shipped by United States Postal Service (USPS).
FedEx Ground or USPS
| ORDER TOTAL |
SHIPPING COST |
| First Order |
FREE |
| $0-29.99 |
$6.00 |
| $30-49.99 |
$5.00 |
| Over $50 |
FREE |
See Map below for FedEx Ground Transit times.
If you need your order expedited, FedEx 2nd Day and FedEx Next Day are both available. See rate charts below.
FedEx 2nd Day Air
| ORDER TOTAL |
SHIPPING COST |
| First Order |
$20.00 |
| $0-29.99 |
$26.00 |
| $30-49.99 |
$25.00 |
| Over $50 |
$20.00 |
FedEx Next Day Air
| ORDER TOTAL |
SHIPPING COST |
| First Order |
$30.00 |
| $0-29.99 |
$36.00 |
| $30-49.99 |
$35.00 |
| Over $50 |
$30.00 |
We do ship internationally. Please see our International Orders page for complete information.
Satisfaction Guaranteed
If you are not satisfied with your purchase, we will gladly exchange your product for any other product you would prefer. We want you to be happy with your entire experience with Doctor's Natural Therapy. If for any reason you are not satisfied, please let us know by contacting Customer Service at 866-244-7611 or customerservice@doc-nt.com.
We would also like to hear if you are pleased with our products or if you have a testimonial for the website. You can contact us at the same phone and e-mail above.
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